Refund policy

Every VeroVibe Studio magnet is made to order especially for you, so we're unable to accept returns or offer refunds for change of mind.

If your order arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery at hello@verovibe.com.au with your order number and a photo of the issue. We'll sort out a replacement or refund as quickly as possible.

Please double-check names, spelling, and photo details before submitting your order, as we print exactly what's supplied and can't be held responsible for errors in the details you provide.

Once an order has moved into production it can't be cancelled or changed, so get in touch as soon as possible if something needs correcting.